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Why Workers Lose Their Jobs. It’s All about the Numbers

Learning why workers are laid off is important not only for those out of work now, but also for those still working because one never knows when the axe will fall. Going forward you will be looking for good job opportunities, not just any job. This requires information about how employers operate, like laying off 10,000 workers at a crack. The last thing you need is to jump into another job that will disappear in six months. To avoid that potential tragedy, you need to do your homework.

One could argue night and day about why workers are laid off or fired. You hear one story from the academics, another from business executives, another from the talking heads on the financial channels, and still another from politicians. And, do not forget the mindless chatter on social media. To cut through the hype let’s go to the numbers.  When it comes to figuring out what is happening in the workplace, the numbers usually tell it all.

Examining the Numbers

Workers are constantly being downsized, reorganized or rightsized. In fact, approximately 55,000 workers lose their jobs each day. That’s over 20 million per year. Because of this constant churning in the workplace workers will change jobs an average of 6.5 times during their working years.

The American workplace employs over 155 million workers, making our workforce alone the world’s eighth largest “country. There are many moving parts in the workplace, some working in sync and others fighting against each other. Employers are constantly revising plans, merging, acquiring competitors, going into bankruptcy, and going out of business. When that happens, workers lose their jobs.

 

The Unemployment Rate

Daily we hear the pundits, talking heads and media gurus screaming about one of their favorite topics, the unemployment rate. To hear them talk, one would think that America is heading for financial disaster with unemployment taking a leading role. The numbers help us sort fact from fiction.

The rate of unemployment in the U.S. since the Great Depression has been approximately 6 percent. Many economists interpret that to mean that an employment rate of 94 percent is truly full employment.  Since 1970 our lowest rate of unemployment was 4 percent in 2000, and the highest was 10 percent in 2009. Looking at these numbers in “modern” times
(the past fifty years) we note that the average rate of unemployment over the past 50 years has remained 6 percent.

The three main causes of unemployment are: seasonal unemployment, when workers are laid off because of bad weather; structural unemployment, when workers are laid off because their jobs are replaced by technology; and, cyclical unemployment, when workers are laid off because of changes in the economy such as a recession which weakens consumer demand for products and services. These three causes of unemployment will always be present. There will never be such a thing as a 0 percent unemployment rate.

The numbers tell us that America has an average employment rate of 94 percent making it the best place in the world to find a job. If workers in American claim they can’t find work, it is not the fault of the President, elected officials, their teachers, or their mothers and fathers. The fault lies with them alone. If you really want a job in America, it is there for the taking…if you know where to look.

The Private Sector Workplace 

We can divide the workplace into any number of parts but for now let’s consider just three: small businesses, large companies, and entrepreneurial businesses.  Let’s see how they operate.

 Small Businesses

The Small Business Administration, www.sba.gov, states that approximately 540,000 small businesses will close each year. This is an important number because over 65 percent of all workers are employed by small businesses, which are defined by SBA as those businesses having less than 500 employees.

When a business closes, workers lose their jobs. Fortunately, the American workplace is so robust that approximately 550,000 businesses open each year. When businesses open workers are hired. All of this action makes for a constantly changing workplace, one where workers are hired, fired, laid off….and hired again. Many workers in small business become trapped in this never ending cycle.

Frequently, we think of small businesses as store front shops employing only a dozen or less workers and generating “break even” numbers. However, many small businesses employ hundreds of workers and generate millions in annual revenue. For example, the Consortium for International Education Exchange (CIEE), a company in Portland Maine, employs over 300 workers and generates in excess of $160 million annually. (CIEE is a nonprofit that works with colleges, universities and high schools administering study-abroad programs. Review their website, www.CIEE.org, to learn more about the company and job opportunities.)

Large Companies

Large companies employ over 500 workers and are privately held or publically traded on the stock exchange. The failure of large businesses raises the unemployment rate for workers in all age groups, but especially for mid-career workers. For example, large retailers have been closing thousands of stores, primarily because of the trend toward online purchasing. The result?  Job loss for millions of workers. A look at the following numbers tells why workers are constantly being laid off in just one sector of the economy, retailing, which is undergoing massive change as consumers purchase online instead of at bricks and mortar stores.

2015-2017 Store Closings

  • Barnes and Noble…223
  • McDonalds…500
  • Gap…175
  • Office Depot…400
  • JC Penny…400
  • Staples…55
  • Macy’s…100
  • Walmart…154

Entrepreneurial Businesses

Over 70 percent of businesses in the U.S. are owned by sole proprietors or partnerships. The owners are personally responsible for all profits, losses, debts and taxes. Such businesses have a   much higher failure rate than do small businesses or large corporations.

The main reason why such businesses fail is that they are under-capitalized. Entrepreneurs frequently believe that if you create a great new product that fills a market need it will automatically sell. What they forget is that in order to generate income a business needs professional marketing and sales initiatives, which cost money to implement.  This highlights the reason why most entrepreneurial business fail, undercapitalization. In order to make money, a business must spend money.

If you are considering a job with an entrepreneurial business, ask to see the business plan, the estimated capital requirements, and the written commitment for capital from lenders such as a local bank. If the entrepreneur hesitates to disclose the plan, especially the part which tells where the money is coming from, walk away from the opportunity.

Factors That Cause Job Loss

Workers are fired or laid off every day. A person who does not meet the job requirements or engages in inappropriate behavior is fired. Being let go is strictly their own fault. However, most workers who lose their jobs are laid off even though they met the job specs and obeyed the rules.  Seven major factors are responsible for the large number of workers who are laid off each year.

  1. Reduction in Force. Businesses exist to make money. If they make money, they remain in business and grow, which results in more hiring. This applies to both for profit and nonprofit businesses alike. If a business does not make money after deducting expenses and taxes it will go out of business and workers will lose their jobs. To maintain profitability companies are constantly adjusting the size of their staff. For example, when a fast food company like McDonald’s experiences a downturn in profits over a period of two or more quarters, it will downsize its staff. The result? Massive layoffs. This process is frequently called a reduction in force, a RIF. Those laid off in this process are referred to as riffed.
  2. Mergers. Tens of thousands of companies combine forces each year for a variety of reasons. When two companies merge their operations, workers are laid off. For example, when Company A merges with Company B, the new Company C will need only one Vice President for Sales. The result? One of the VP’s from A or B will be laid off.
  3. You hear it every day. “Company X buys Company Y” Again, when two companies are combined into one, workers are laid off to prevent duplication of services. For example, when the purchase of Yahoo by Verizon is completed later this year, thousands of Yahoo workers will lose their jobs. Also, businesses sometimes sell only their products or services. The result? Massive layoffs occur because the acquiring company does not take the employees, only the products. It is called an asset acquisition.
  4. Trade Deals That Send Jobs Overseas. Staff employees are usually the last to hear that their American employer cut a deal to have their products manufactured in a foreign country. It is only after the layoffs that workers learn that their jobs were lost because the company’s products can be made more cheaply outside of the USA. The same applies to services. For example, when was the last time you spoke to an America-based customer service worker? And, what is the name of the country of origin on your new pair of Nike shoes?
  5. High American Business Tax Rates. Another reason why companies move out of the USA causing workers to lose their jobs is our high Federal tax rate for businesses. America has the highest business tax rate of any developed country. Companies are in business to make as much money as possible and our high tax rate takes much away from the bottom line. Hopefully, Congress will pass a tax reform bill in the near future.
  6. Bankruptcies. When a company is consistently unprofitable, it uses the business tactic called bankruptcy to pay off creditors. When a company files for bankruptcy it can go out of  business entirely and everyone loses their job
  7. Reorganizations. Periodically, companies reorganize to improve day to day operations or emerge from bankruptcy. For example, General Electric is moving its corporate home office from Connecticut to Massachusetts. GE offered to relocate workers with key positions but this was not acceptable for those firmly grounded to the Connecticut location. Those who do not accept that offer will be laid off along with workers in support positions. The same thing happened to workers employed by Merck in some of its New Jersey offices. When the company decided to relocate some operations to others states, many workers were laid off. Frequently, it is less costly for companies to lay off workers and hire new talent in the new location. When you are seeking a new job, it is prudent to learn as much as you can about company plans to reorganize.

Moving Forward

Many readers of this article have already been fired or laid off so what’s the point of including material about why layoffs occur? It’s after the fact. The reason is this. When you are seeking another job, this information will help you assess prospective employers. Your company evaluation should include an examination of company profitability, and a network search to learn if your potential employer is talking merger or acquisition. If you find that a prospective employer has been talking with a competitor about merging, reorganizing, moving to a foreign country or has not been profitable, walk away from that opportunity, no matter how good the company reputation is.  Military veterans are particularly susceptible to being laid off because they are not familiar with how civilian companies work. In the military, one does not lose a job because of a reorganization.

The bottom line for all workers seeking employment is this; when assessing any job opportunity, look at the numbers. Use resources such as company financial reports, the Small Business Administration (www.SBA.gov), the US Chamber of Commerce (www.commerce.gov) ) and Hoovers financial reports (www.hoovers.com). In addition read this enlightening book by  Karen Berman and Joe Knight:  Financial Intelligence. A Manager’s Guide to Knowing What the Numbers Really Mean.  Harvard Business Review Press, 2013

Copyright 2017, John Henry Weiss

The content of this article is an excerpt from a forthcoming book by the author. The title is MOVING FORWARD IN MID CAREER: A Guide to Rebuilding Your Career after Being Fired or Laid Off. It is available for pre-ordering in paperback or eBook from Amazon.

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

Personal Interviewing Guidelines and Transportation Industry Spotlight

The personal interview is an important step in the job hunting process, one that could lead to a job offer or result in a rejection. It really is a make or break situation. With guidance and preparation you will ace the interview and become a happy new recruit when you hear the hiring manager say, “You’re hired!”

INTERVIEW PREPARATION AND PROCESS

Every successful outcome presupposes preparation. Interviewing is no exception. It is not merely an event that takes place on a moment’s notice. Thoughtful preparation includes a thorough review of the job in question and the company, which will enable you to convey to the interviewer that you really want that specific job with that specific company. There is nothing that will kill an opportunity quicker than having the hiring manager conclude that you want just any job as long as it provides a paycheck. Companies hire candidates who show a passion for a specific job with that particular company.

While learning about the company, remember that it exists to make money or for the federal government to provided services. With companies, when they make more  money its business grows and more workers are hired. Learning about the employer’s finances is key or for federal government what services are provided. You can find this information on company or federal agency websites, in its annual report, and thorough a variety of online reports. Items you need to learn are: annual revenues for the past three to five years; the increase or decrease in the quarterly revenue for this particular quarter; and the increase or decrease in the price of the company’s stock if it is publicly traded. In addition, learn the number of company employees and the number of main competitors for the company’s products or services. For the federal sector determine the number employed, the largest employers, and the location of their facilities in your area. You can find this government information online. Having this information will help you through the interview process.

Proper Attire for an Interview

What to wear for an interview is something that troubles every female and male job candidate, military veterans and non-veterans, experienced workers or entry level workers. In fact, just today, I was prepping a candidate for a National Sales Director position and he asked what he should wear for an upcoming personal interview. This was an experienced worker in mid-career who had held several managerial positions. He had learned that the company was populated primarily with millennial-aged employees and that the culture was casual. I directed him to wear nothing less than upscale business-casual attire, which includes creased dress trousers, a blazer, a conservative shirt and tie, and leather shoes. If this had been an established conservative company I would have suggested a business suit.

You will never go wrong wearing business attire to an interview. This rule applies to both men and women. However, women have to put more thought into the process because there are more clothing choices for them. If in doubt about what to wear, google. “Attire for a personal job interview” and you will find all the information and pictures you will need to dress appropriately.  For more on attire, please review Chapter 27 of my book, Operation Job Search; A Guide for Military Veterans Transitioning to Civilian Careers. Female applicants can find helpful information on page 333 under the heading: Fail-Safe Dress for Female Veterans; Listen to Linda.

Using Civilian-Speak during Interviews

You may have heard this many times over, even in your TAP classes, but it is worth mentioning again. Speak using civilian language and avoid using military or local acronyms.  Research this beforehand and translate your military occupation specialty (MOS) if you are a veteran into civilian language. If you use military-speak, the majority of company interviewers will not understand because they lack military experience.

Controlling the Interview. Interrogation or Conversation?

Many interviews deteriorate into a Q-A session because the candidate believes the interviewer is holding all the aces. That is an erroneous assumption. The company is interviewing you because it needs workers to be productive, and you are interviewing because you need their job to make money to become self-sufficient.  Both the candidate and the interviewer are holding the aces.  Both have a critical need that needs to be resolved.

After the introductory pleasantries, most interviewers will throw this question at you. “Could you tell me something about yourself?” Answer that question in business terms, not personal terms. The interviewer is really not interested in knowing where you attended elementary school, where you took basic training or whether you like a cappuccino better than a latte. Your answer should go something like this. “I’m the kind of person who takes complete responsibility for my life. My career plan includes working in a position like the one stated in your job description and with a company in the transportation industry, like yours. By the way, I’m impressed with your job title and rank and would appreciate your telling me how you worked your way into your present position. Could you tell me something about your background and experience?”

What this response does is level the playing field. It lets the interviewer know that this will be a conversation, not an interrogation. Follow up by handing the interviewer a list of questions you have about the job and the company. Handle it this way. “I’ve prepared a list of questions for you indicating my interest in the job and company. My first question is: What do you consider the most important attribute for this job?”

Once the interviewer realizes that you have a plan and are not intimidated by the formal interview setting, you will be able to converse as equals. Above all, remember that the company is interviewing you because it has a critical need; to find a worker to fill an important job.

When the interview comes to an end, do not just say “thank you” and leave the premises. Ask for the job saying, “I’ve really enjoyed learning about the job, the company, and your personal background and experience. I would like to move forward to the next step in your process, which I hope will be a job offer. Can we schedule a follow up meeting to discuss compensation and a starting date?”

INDUSTRY SPOTLIGHT: TRANSPORTATION

The broadly defined transportation industry includes employers involved in moving people and things from one place to another. Included in this industry are companies like FedEx, UPS, General Motors, Delta Airlines, Uber and United Van Lines. The industry employs millions of workers in the USA and abroad and offers many attractive, necessary and well-paying jobs. Contrary to the popular stereotype that transportation jobs are limited to driving a truck or piloting an airplane, this industry offers everything from hands-on jobs to IT management to President. It offers a variety of jobs for every worker. For example, truck driver jobs with Walmart command a starting salary of approximately $80,000 plus comprehensive benefits.

The interesting thing about transportation is that is ranks up there with the three basic survival industries; food, shelter and clothing. Every day the majority of workers need and use something from the transportation industry. Stop for a minute and ask yourself how you got to work today or how you plan to reach a company for an interview. Yes, the transportation industry will be one of the basic needs for as long as we live. So who are some of the best players in this industry? We have three favorites. Fed Ex, Southwest Airlines, and Union Pacific Railroad, all military friendly companies.

FedEx  

Federal Express Corporation, now referred to as FedEx, has become a household word. It is divided into three separate divisions each serving a specific need: FedEx Ground, FedEx Express and FedEx Freight. It is the world’ largest delivery service and 2016 revenue will be over $50 billion.  It is based in Memphis and has offices around the globe. It is a military friendly company and is noted for initiatives relating to diversity and inclusion in its workforce. FedEx was founded in 1971 by Fred Smith an Army veteran. When he separated and was looking for a job, he decided that someone needed to move packages from one place to another more quickly than the US Postal Service. He started an overnight delivery service in Memphis and the rest is history.

FedEx has something for everyone regardless of MOS or level of education. Check out the website now as I just did. I found jobs in different cities for dockworkers, technicians, drivers, arrival and departures clerks, and senior operations managers.  Remember to review the career pages dealing with military veterans.

Southwest Airlines

Southwest continues to be one of the most profitable airline companies. It is noted for its customer friendly service and a unique company culture. Employees like working there and customers like traveling Southwest, an unbeatable combination for sustained growth. The company is based in Dallas but has offices throughout the country and provides every imaginable type of job for workers at every level, entry through senior. Southwest is noted for its charitable giving and community outreach. When I checked the website, I found a wide array of jobs in airport operations and call centers, and for flight attendants, aircraft maintenance technicians, and pilots.

Union Pacific Railroad

Railroad companies are often overlooked by workers seeking long term careers in the transportation industry. One of the best is Union Pacific Railroad, which employs over 43,000 workers and generates annual revenue in excess of $20 billion. At Union Pacific you will find job opportunities that go well beyond those with high visibility like train conductors and ticket sellers. Behind the scene, Union Pacific employs workers in sales, marketing, technology, maintenance, engineering and human resources just to mention a few. UP offers special training for transitioning veterans and over 20% of its workers are military veterans. In addition, it has donated over $200,000 to Wounded Warriors over the past two years. Its recruiters sponsor job fairs and are in contact with all military transition and education offices.  Union Pacific is hard to beat when you are looking for a military friendly employer.

Association of American Railroads (AAR)

MOVING FORWARD

Interviewing is an important part of the job hunting process. There is much to learn beyond our abbreviated discussion and I suggest that you review Chapters 27-31 in my book OPERATION JOB SEARCH, listed below. In addition we suggest that you read all of Part Four, The Interview Process, in the The Book of U.S Government Jobs by Dennis Damp.

In our November article we will discuss continuing education at bricks and mortar schools and online schools. Our INDUSTRY SPOLIGHT will focus on the robust security industry.

TAKEAWAYS 

  • Control the interview.  Do not let it become a Q-A session.
  • You and the company need each other to be successful.
  • Present a written list of questions and concerns to the interviewer.
  • Use civilian language during the interview and avoid military acronyms.
  • Always wear business attire for personal interviews.

RESOURCES

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

Working for the Bureau of Engraving and Printing (Part 1)

The Bureau of Engraving and Printing (BEP) designs, prints, and finishes all of the Nation’s paper currency and many other security documents including White House Invitations and military identification cards. They also advise and assist other agencies to produce government documents. This agency is part of the Department of the Treasury. The BEP is also responsible for the printing of security documents in the United States.

 

WASHINGTON D.C. - JUNE 26 2014: United States Bureau of Engravin

This agency has approximately 1,808 employees at two primary locations; Washing, DC and Fort Worth Texas. According to the BEP website, “employment opportunities include, but are not limited to, administrative support, police officers, security specialists, acquisition specialists, chemists, engineers, attorneys – just to name a few.” Other occupations include IT specialists, scientists, machinists, printers, and engravers. The printer and engraver occupations are in the Wage Grade system.

Bureau of  Engraving and Printing 

The United States began printing paper money in 1862 to finance the Civil War. The law of July 11, 1862, authorized notes to be engraved and printed at the Treasury. In 1864 the BEP printed forms for the Treasury, engraved passport plates for the State Department, and numbered money orders for the Post Office.

The Act of March 3, 1877 officially made the BEP the exclusive printer of all U.S. currency and securities. In 1894 the agency also started printing postage stamps and continued doing so until June of 2005.

The BEP designs, engraves, and prints all U.S. paper currency.  In 1996, the agency began creating new designs for our money. This was the most comprehensive overhaul of our currency since the 1860’s. Other government printing services are also provided by the BEP including the printing of Presidential appointment certificates, military identification cards, naturalization documents, Small Business Administration financial documents, Coast Guard water use licenses, Presidential portraits, and vignettes of various Washington, D.C. historical buildings. The agency also is responsible for treasury securities, military commissions, award certificates, invitations and admission cards, and many other types of identification cards, forms and other special security documents for a variety of government agencies. The BEP is the largest producer of security documents for the United States. Incidentally, they do not make coins which are produced by the United States Mint.

Programs and Services

U.S. Currency Reader Program

The BEP has developed an iBill® Talking Banknote Identifier at no cost to eligible blind or visually impaired persons who request one. The iBill® is a currency reader device that provides a convenient means for blind or visually impaired individuals to identify Federal Reserve notes (U.S. currency). Its compact “key- fob” design allows it to be carried in a pocket or purse, clipped to a belt, or attached to a keychain or lanyard. The iBill® is a fast and accurate means to identify all U.S. currency in circulation: $1, $2, $5, $10, $20, $50, and $100.

The BEP provides currency readers, free of charge to all eligible blind and visually impaired individuals. This program has only been in existence since January 2015. To take advantage of this program applications must be submitted along with a competent authority who can verify their eligibility.

Through this program the BEP has developed EyeNote® a free mobile device application for use on the Apple iOS platform. It scans U.S. currency and announces its value back to the user. They also assisted in the development of another currency denominating app called the IDEAL® Currency Identifier. It operates on the Android platform. For information about this program visit this helpful link http://www.loc.gov/nls/.

Services

Redeem Mutilated Currency

Every year the Treasury Department handles approximately 30,000 claims and redeems mutilated currency valued at over $30 million.

Mutilated currency is currency which has been damaged to the extent that: Its condition is such that its value is questionable and the currency must be forwarded to the Bureau of Engraving and Printing for examination by trained experts before any redemption is made. One example of mutilated currency may be bills missing relevant security features.

Currency can become mutilated in any number of ways. The most common causes are: fire, water, chemicals, and explosives; animal, insect, or rodent damage; and petrification or deterioration by burying.

Shredded Currency

You can purchase five pounds of shredded currency through the BEP. These are small amounts, that are pre-packaged souvenirs are available at either their Washington D.C. and the Fort Worth visitor centers.

U.S. Currency Facts

  • Crane and Co., a Massachusetts-based company, has been providing the U.S. Bureau of Engraving and Printing with paper for U.S. currency since 1879.
  • Federal Reserve notes are a blend of 25 percent linen and 75 percent cotton. Currency paper has tiny red and blue synthetic fibers of various lengths evenly distributed throughout the paper.
  • It would take 4,000 double folds, forwards and backwards, to tear a banknote.
  • No matter the denomination, a banknote weighs approximately 1 gram. Because there are 454 grams in one pound, this means there are 454 notes in one pound of currency.
  • Want to measure your notes in a different way? A stack of currency one-mile high would contain more than 14.5 million banknotes.
  • It is estimated that between one-half to two-thirds of the value of all U.S. currency in circulation is outside of the U.S.
  • In 1934, the $100,000 Gold Certificate became the highest denomination ever issued. It was never intended for public use. Instead, it was meant solely for official transactions between Federal Reserve Banks.

Read about federal job listings for more information on credentials needed and how BEP workers impact U.S. currency.

In our next article we will focus on two job occupations engraver (WG-4413) and platemaker (WG-4416).

Credit

  • Lydia Washington, Public Affairs Officer, Bureau of Engraving and Printing – DC Facility (Washington, DC)
  • www.bep.treas.gov

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

CRAFTING A RESUME

Writing a private sector or federal style resume using civilian terminology is an important strategy in the job hunting process, especially for veterans. However, it has received too much emphasis from resume writing gurus who are all over the internet. Job-hunting is not a one-step deal, like writing a resume. It is a process in which you define the objective and then devise strategies to accomplish the mission. It is similar to a military operation that all veterans experienced. Objective + Strategies = Operation.

Resume

Before we get into the nuts and bolts of resume writing, here are some general rubrics to guide you through the process.

  • There is nothing sacred about traditional wisdom, which says limit your private sector resume to two pages. Length depends on the depth and breadth of your experience in the military and civilian life beforehand. If you joined the military after college or after working for a few years, and then spent six years in the Marines with multiple deployments, then your story will probably take more than two pages to tell. It’s important to note that a federal style resume can be from 3 to 10 pages or more in length depending on the extent of your background. You must tailor your federal resume to the Job Announcement describing how you achieved the knowledge, skills, and abilities required for the position. If you are applying for a federal job review the sample federal style resume that is posted online.
  • Never use military acronyms. Resumes must be written using civilian terminology. No exceptions. Remember that most hiring managers and human resources directors reading your resume have had no military experience. If they see something on your resume like NAVSPECWORCOM (United States Naval Special Warfare Command), they will shake their heads and possibly trash your resume.
  • Translate your military jobs into civilian terminology. Veterans may have covered this in their Transition Assistance Program (TAP), but to refresh your memory go to www.military.com and www.va.gov and review the job translator pages.
  • Format your resume clearly and precisely. Resist the temptation to get cute and use multiple colors, boxes, charts, etc. Use 12 pt. Times New Roman typeface, the usual format for resumes and other business documents. Place major headings in upper case bold; text in lower case regular type. Under all major headings, list the main points in bullet point format instead of paragraph format. Keep it simple. Keep it clean. For federal job applicants the majority apply online using a resume builder program. It is best to draft your federal resume on your desktop just like you would for a private sector job. This will give you time to thoroughly complete the resume and federal application and cover all of the requirements listed in the job announcement.
  • Your resume must be free from spelling and grammatical errors. No exceptions. If you submit a resume with spelling and grammar errors, it will be trashed even if the company is military friendly. To avoid mistakes, always proofread your resume ALOUD, and then have another person do the same. Always run your document through the spell checker, but remember that it is not infallible. Spell checkers make mistakes and usually they do not read words in context. For example, most spell checkers will not distinguish the difference among two, to, and too.
  • Avoid using broad generalizations. Quantify your experiences. For example, stating a military work experience in general terms like this conveys little to the reader: “Treated a large number of patients at the emergency facility at McGuire Air Force Base.” Quantifying your experience like this will mean much more to the reader: “Treated an average of thirty patients per day over a twelve month period at McGuire Air Force Base.”  This is very important for federal resumes as well as you must describe in detail how you achieved required knowledge, skills, and abilities.
  • The resume alone will not get you a job. A common misbelief is that sending a “dynamite” resume to multiple job boards and career pages, will result in job offers floating down to your desk like manna from heaven. The purpose of the resume is to take you to the next step in the job hunting process; a personal interview with the hiring manager or human resources director.
  • Submit your resume only to a named person with a job title at a named company. For example, address it to “Mr. James Smith. Sales Manager. Boeing Co.” Send your resume to “Job #23” or “Position 46” or “Employment Manager” and you will get a startling result. Nothing. You might as well send it to the third ring of the planet Saturn. How do you learn the name of the person you want to reach? Call the company customer service representative and ask. Ninety-nine percent of the time, you will get the information you need. Alternatively, go to LinkedIn and enter the position title and company name: Sales Manager, Home Depot. Federal resumes and application are typically submitted online through USAJOBS.gov. Keep a copy of the federal job announcement. If you have any questions about the application process or job requirements contact information is provided.   
  • Resume format and style change with the times. Here are the major components of today’s resume. Include all of the following components, in the order listed, because Human Resources Directors and Hiring Managers will be looking for them.

RESUME COMPONENTS

  1. PERSONAL IDENTIFICATION. Begin the resume with your personal identification; name, address, phone number and email address. This goes at the top of the first page with your name in upper case bold. The rest can go in lower case regular type.
  2. SUMMARY OR OBJECTIVE. This is a brief statement of your skills and how they can help the company going forward. It should run no more than ten lines and be written in paragraph format. Think of it as an advertisement for you. When submitting your resume for a specific job use OBJECTIVE. State that you are seeking the job referenced for a specific company as stated on a job description, an internet job board or on a career page. Couch your language in terms that relate to the job requirements. Use SUMMARY if you are submitting your resume to a human resources director for a non-specific job.
  3. MILITARY WORK EXPERIENCE. State your military jobs in civilian terms along with the job location and time period. Itemize your specific responsibilities in bullet point format and quantify as much as possible.
  4. CIVILIAN WORK EXPERIENCE. Use this major heading for any pre or post military civilian job experience. Use the same rubrics you used for Military Work Experience.
  5. AWARDS, RECOGNITION, COMMUNITY SERVICE. List all awards and citations you received for performance or honors going back to high school. List all charitable work you have done in both civilian life and the military.
  6. TECHNOLOGY SKILLS. List all of your technology skills including personal productivity, business and social apps.
  7. TECHNOLOGY AND BUSINESS CERTIFICATIONS. In this section, list in bullet point format all military and civilian online or resident certifications. Include apprenticeship programs, too. Job candidates frequently forget that certifications are an important part of their education history. Potential employers will give you positive marks for earning certifications in areas like web design, accounting, truck and driving and for working in a trade like carpentry.
  8. EDUCATION. Use one line for each school experience dating back to high school. After listing your high school and college experiences, list all professional development courses. Include bricks-and-mortar education and online education as well. And, be sure to include any bilingual training you might have had

These are the components of a clean, succinct resume that will make the hiring manager stop and take a good look at your candidacy. You need not add other major headings like “Hobbies” or “References.” You can work these items into the personal interview.

CRAFTING YOUR DIGITAL PROFILE

A digital profile is an outline of your experiences posted online. There will be online resources that require writing a digital profile. One that comes to mind is LinkedIn, which all job hunters should use. LinkedIn will ask you to provide a digital profile, which is nothing more than an abbreviated resume. Have your resume handy when you write your digital profile and follow it closely. The digital profile should be a reflection of your resume. Both must work in harmony because hiring managers and human resources directors will review both. If there is a discrepancy, they might ask, “Will the real Mike Jones please stand up?”

INDUSTRY SPOTLIGHT

When seeking a civilian job, we frequently limit our horizon to the private sector. There is an alternate job market to explore that is so huge that we refer to it as an industry unto itself.

The Federal, State, Local Government Workplace

There are approximately 22,000,000 (read, 22 million) workers employed by federal, state and local governments, making it the largest “industry” in the USA. According to the Bureau of Labor Statistics (BLS) the federal government employs approximately 2.5 million workers in a variety of jobs at multiple locations throughout the USA and abroad. State governments employ approximately 5,500,000 workers, and local governments employ 14,500,000 workers. Federal government workers make the highest annual average salary, $81,000. The job hunting rubrics are the same for seeking government jobs. However, there are usually strict application procedures that you must follow or risk elimination. These requirements are clearly stated in the application instructions for each government jobs. Follow them to the letter.

Your most valuable guide for job hunting at the federal government level is unquestionably this website, www.federaljobs.net and the book titled “The Book of U.S. Government Jobs: Where They Are, What’s Available and How To Complete a Federal Resume. This book is in its 11th edition and was authored by Dennis Damp a former federal government employee, Air Force veteran and founder of this website.

MOVING FORWARD

Your resume will act as a door opener if you follow our directions carefully. Our advice is based on our experience as an executive recruiter working with hiring managers and human resources directors. For details about writing your resume, an important strategy in the job hunting process, please refer to Chapters 23, 24, 25 in my book, OPERATION JOB SEARCH, A Guide for Military Veterans Transitioning to Civilian Careers. In addition, we suggest that you go to www.military.com to view sample resumes written for military veterans. When you go to the site, click on Veteran Jobs and then click on Transition Center. Next click on Get an Expert Resume. Then click on Sample Resumes, where you will find several well-crafted resumes that will serve as a model for your own resume. While you are on the Sample Resume section, review the samples for cover letters as well.

In our September blog, we will discuss these job hunting skills; how and where to find potential employers. Our Industry Spotlight will focus on the Medical and Education Industries.

TAKEAWAYS

  • Crafting a resume is just one step in the job hunting process.
  • Submit a resume only to a named person with a job title in a named company.
  • Your resume must be free from spelling and grammatical mistakes.
  • Write your resume in civilian language.
  • The purpose of a resume is to advance your candidacy to the next step, a personal interview.

VETERAN’S RESOURCES

Print and eBooks

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

Security Tech. Job Fair – Homeland Security Hiring On-The-Spot

Department of Homeland Security Job Openings

DHS is seeking qualified candidates to fulfill mission-critical job openings within Cyber, Information Technology, and Human Resources. Join them for the DHS Technology Job Fair at the Omni Shoreham Hotel in Washington, DC, on July 27 and 28!

The DHS plans to make hundreds of on-the-spot conditional job offers at the upcoming job fair to fill mission-critical roles across the Department. They are seeking out the best and brightest computer scientists, engineers, analysts, mathematicians, problem solvers, and innovative thinkers.

The DHS offers rewarding work in Cyber, Information Technology, and Human Resources and they need your expertise in Cloud Infrastructure and Services, Agile Development, and Mobile Technologies.

They are hiring for grades GS-09, GS-11, GS-12, GS-13, GS-14, and GS-15. Salaries for these grades in the DC Metro area range from $53,435 to $160,300. Candidates must be U.S. citizens and able to obtain/maintain a Secret up to a Top Secret/SCI security clearance based upon position requirements.

The following announcements are open for this exciting event:

  1. Information Technology Specialist (INFOSEC), GS-2210-09/11. Apply at USAJOBS.
  2. Information Technology Specialist (INFOSEC), GS-2210-12/13/14. Apply at USAJOBS.
  3. Information Technology Specialist (INFOSEC), GS-2210-15. Apply at USAJOBS.
  4. Management and Program Analyst, GS-0343-12/13/14. Apply at USAJOBS.
  5. Human Resources Specialist, GS-0201-09/11/12. Apply at USAJOBS.

How to Apply

Attendees of the DHS Technology Job Fair are strongly encouraged to apply for vacancies prior to attending the event.

Fill out an application(s) on USAJOBS. Create or update your personal profile, upload your resume, and apply for one or more of the job announcements through USAJOBS. The online job application deadline is July 29, 2016.

Interview. If you apply by July 20, 2016, and meet the requisite qualifications for the role, you will receive an invitation from DHS for a specific interview slot at the job fair event on July 27-28. The invitation will provide important instructions and requirements for any additional information that should be brought to the interview. If you apply, but are not invited to interview, you are still welcome to attend the event, and your application will be maintained until January 28, 2017. The vacancy announcement will be open through July 29 should you choose to apply after attending the event, but you are not guaranteed the same expedited interview process.

Get hired! If selected, you will receive a conditional job offer on the spot and start your security clearance process the same day!

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

Air Traffic Controller Jobs – Working For the FAA (Part 2)

Air Traffic Controller Jobs

The National Airspace System (NAS), managed by the Federal Aviation Administration (FAA), is designed to safely and efficiently move air traffic cross country and at terminal facilities. The FAA staffs 22 Air Route Traffic Control Centers (ARTCCs), over 150 Terminal Radar Approach Control Facilities (TRACONs) and Air Traffic Control Towers (ATCTs) located at major airports throughout the country and U.S. Territories. This vast network ensures the safe operation of commercial and private aircraft in the United States and international airspace assigned to U.S. control.

Air traffic controllers coordinate the movement of aircraft to maintain safe separation in air and on the ground at terminal facilities. They also coordinate all ground traffic at FAA ATCT airports including vehicles used by airport authorities, airlines, fire equipment, and system specialists that must have access to airport runways for maintenance and various other purposes.

Their primary and immediate concern is safety however they must also work efficiently to minimize delays. Some regulate airport traffic through designated airspaces; others regulate airport arrivals and departures.

The FAA hires air traffic controllers as retirements occur or individuals leave for other reasons or are promoted and leave the active controller workforce. The Bureau of Labor Statistics projects an increase from 18,739 controllers today to 22,400 by 2022. The median salary is $122,950 a year or $59.11 per hour. Air traffic controllers and other FAA employees are in a core compensation pay band system instead of the competitive service’s General Schedule (GS) pay system. The job series preface is FG instead of the GS you typically see on the USAJOBS.GOV site. New hires without prior air traffic control experience must be 30 years of age or younger.

There are three paths to employment one of which is passing the Air Traffic Selection and Training Aptitude Test (AT-SAT).  This test is an eight-hour computer based pre-employment test that is used by the FAA to measure aptitude required for entry-level air traffic control specialist positions.

Interview with Danielle Richards (Day in the life of an air traffic controller)

 

Danielle Richards - ATC
Danielle Richards – ATC

Danielle Richards began her career in 2008 when she reported to the FAA Academy in Oklahoma City to begin training to become an air traffic controller. After training, she reported to the FAA ATCT at LaGuardia Airport in New York. She completed on-the-job training and became a Certified Professional Controller at LaGuardia Tower. Richards later transferred to the Potomac Terminal Radar Approach Control (TRACON) in Virginia in 2012. She recently returned to LaGuardia Tower as an Operations Manager. Her job series is FG- 2152, however, air traffic employees are not in the traditional grade structure for federal employees, the pay band is KJ.

Why did you become an Air Traffic Controller? 

The truth is I knew nothing about air traffic control. My father had a friend who had a friend who was a controller, and that’s how I found out about it.   The application test was open to the general public back in 2007 and 2008. My father persistently was asking me, “did you apply yet” that finally convinced me to take the test. Little did I know that it would be the best decision that my father convinced me to make!

What are some of the unique aspects of being an Air Traffic Controller?

Air Traffic Control is unique. The air traffic control community is much smaller than you might think. Before I became an air traffic controller, I never met anyone in the field. Now it seems like controllers are everywhere. Every time I meet a new controller, they either know, worked with, or have heard of someone I know.

You have to love air traffic and be respectful of the great responsibility you have been given. People who don’t even know who you are trust you, and in many cases they don’t even know what controllers really do. Pilots and the flying public trust controllers despite the fact that they will never see you or meet you. It is very humbling when you think about it.

Air Traffic is never a one-person show. Everyone works together to get the job done. You build a trust with your co-workers that is critical. One more thing, timing is everything. You wouldn’t believe it, but in air traffic even a second or two makes a difference in the efficiency of your flight.

What are some of the challenges you face being an Air Traffic Controller?

A challenge that we face on a day-to-day basis is making quick decisions. There is no time for indecisiveness. Another challenge is that you are constantly multi-tasking. You have to focus on what you are doing while listening to another controller giving you instructions or information. However, the biggest challenge that I face is not taking the job home with me. If you think about all of the people’s lives that you touch in a day, a week or a year it can become overwhelming.

Are there any dangerous aspects involved with being an Air Traffic Controller?  

Air travel is the safest mode of transportation. Safety is the top priority of every air traffic controller.

Would you recommend this as a good job occupation to for a prospective job applicant? 

I would absolutely recommend this as a great occupation. If you want a career that is challenging and rewarding, that uses your strengths and develops your weaknesses; if you want to grow personally and professionally and have a career that you can be proud of doing every day, then Air Traffic Control is what you are looking for.

Air Traffic Controller’s Basic Requirements

The Department of Labor’s Occupational Outlook Handbook (OOH) specifies the following basic requirements for this position.

To become an air traffic controller, an applicant must

  • Be a U.S. citizen
  • Have a bachelor’s degree, or work experience, or a combination of education and experience totaling 3 years
  • Pass medical and background checks
  • Achieve a qualifying score on the Federal Aviation Administration (FAA) pre-employment test, which includes a biographical assessment
  • Pass the Air Traffic Standardized Aptitude Test (AT-SAT)
  • Complete a training course at the FAA Academy (and start it before turning 31 years of age)

The AT-SAT is an 8-hour, computer-based exam. Some of the characteristics tested include arithmetic, prioritization, planning, tolerance for high intensity, decisiveness, visualization, problem solving, and movement detection.

Controllers also must pass a physical exam each year and a job performance exam twice per year. In addition, they must pass periodic drug screenings.

Air Traffic Controller’s Job Description (FG-2152)

NOTE: The following information is excerpted from OPM’s GS-2152 job series qualification standards. Air Traffic controllers are in the excepted service and their core compensation pay bands are different than the standard GS pay scales listed here. The FAA assigns a pay band to each of these levels and the corresponding pay is derived from their pay tables. The job series preface is FG for the FAA.  Use this information to understand the qualification requirements from entry level to a full performance air traffic controller.

Qualifications – Excerpted from opm.gov.

General Experience for GS-4 and GS-5

Progressively responsible experience that demonstrated the potential for learning and performing air traffic control work. Two years of such experience is required for GS-4 positions, and 3 years is required for GS-2152-5 positions.

Specialized Experience (GS-7 and above)

Experience in a military or civilian air traffic facility that demonstrated possession of the knowledge, skills, and abilities required to perform the level of work of the specialization for which application is made. This experience must have provided a comprehensive knowledge of appropriate air traffic control laws, rules, and regulations.

Examples of specialized experience include:

For Station Positions: Providing information to pilots on such matters as weather, air routes, navigational aids, and airport conditions before and during flight. This specialization also requires:

  • Judgment to select only essential and pertinent information from a great mass of data;
  • Skill to present essential information to pilots clearly, concisely, and quickly before or during flight; and
  • Ability to act decisively in emergency situations.

For Terminal Positions: Issuing control instructions and advice to pilots in the vicinity of airports to assure proper separation of aircraft and to expedite their safe and efficient movement. This specialization also requires:

  • Ability to act decisively under stressful situations and to maintain alertness over sustained periods of pressure;
  • Skill to coordinate plans and actions with pilots and other controllers; and
  • Judgment to select and take the safest and most effective course of action from among several available choices.

For Center Positions: Controlling aircraft operating enroute along the airways to assure proper separation and safe and expeditious movement of such aircraft. This specialization also requires:

  • Skill to control aircraft operating at very high speeds over great distances;
  • Skill to arrange air traffic in patterns that assure maximum safety and minimum delay at points where such aircraft are “handed off” or transferred to other facilities or other sectors within the center; and
  • Judgment to estimate when and where traffic congestion will build to a point that necessitates changing patterns, and to plan accordingly.

For Research and Development Positions: Experience in a terminal, station, or center that demonstrated the ability or potential to:

  • Create, design, and/or develop new air traffic control systems or concepts; and
  • Analyze, test, and evaluate current or new air traffic control procedures, methods, systems, or concepts.

For Combination Positions: Positions involving a combination of the duties of two or more specializations require that applicants meet the qualification requirements for the appropriate specializations.

Up through GS-7, specialized experience in one specialization is fully qualifying for reassignment or promotion into another specialization. At GS-9 and above, experience and training in one specialization is qualifying for another specialization if the applicant’s total background indicates that he or she can gain the knowledge, skills, and abilities required in the new assignment after a reasonable period of orientation and training. All positions at the full performance level of each specialization require skill and training in the work of the specialization.

For all specializations, qualifying specialized experience must have provided the ability to:

  • Arrive quickly at well-reasoned solutions to complex problems;
  • Adjust quickly to different assignments, changing conditions, and workload fluctuations;
  • Remain calm and controlled during and after long periods of tension and fatigue; and
  • Speak rapidly, clearly, and distinctly.

Level of Experience: For each grade level, creditable experience must have equipped applicants with the knowledge, skills, and abilities to perform the full range of duties of the position for which application is being made. Such experience is typically demonstrated by accomplishment of assignments of the difficulty and responsibility described in the position classification standard used to evaluate positions at the next lower grade level in the normal line of promotion to the position being filled.

Education

For GS-5 Positions: A full 4-year course of study leading to a bachelor’s degree meets the requirements for GS-5.

For GS-7 Positions: Superior academic achievement at the baccalaureate level or 1 full year of graduate study meets the requirements for GS-7.

Alternate Requirements for GS-7 Positions

Applicants who pass the written test qualify for GS-7 if they:

  • Hold or have held an appropriate facility rating and have actively controlled air traffic in civilian or military air traffic control terminals or centers;
  • Hold or have held an FAA certificate as a dispatcher for an air carrier;
  • Hold or have held an instrument flight rating;
  • Hold or have held an FAA certificate as a navigator or have been fully qualified as a Navigator/Bombardier in the Armed Forces;
  • Have 350 hours of flight time as a copilot or higher and hold or have held a private certificate or equivalent Armed Forces rating;
  • Have served as a rated Aerospace Defense Command Intercept Director; or
  • Meet the requirements for GS-5 and pass the written test with an appropriately higher score.

Maximum Entry Age

Under the provisions of 5 U.S.C. 3307, a maximum entry age has been established for Terminal and Center positions.

Test Requirements

Applicants for competitive appointment and inservice placement to all positions in this series at GS-7 and below must pass a written test. A written test may also be required for positions above GS-7.

Personal Qualities

In addition to meeting all other requirements, applicants must demonstrate possession of the traits and characteristics important in air traffic control work. Applicants who qualify in the written test and/or meet the experience and training requirements will be required to appear for a pre-employment interview to determine whether they possess the personal characteristics necessary for performance of air traffic control work.

Additional Screening Requirements

Applicants who have passed the written test (and the interview, if required) may be required to pass additional air traffic control aptitude screening for positions in the Department of Transportation, Federal Aviation Administration. Persons who do not pass the aptitude evaluation testing requirements will not be appointed to these positions.

Training Requirements

At all trainee and developmental levels, employees must learn the skills needed for operation at higher levels of responsibility. Failure of employees to meet training requirements for or accept promotion to higher grade air traffic control specialist positions may constitute grounds for reassignment, demotion, or separation from employment.

Certificate and Rating Requirements

Air traffic control specialists in all specializations must possess or obtain, within uniformly applicable time limits, the facility ratings required for full performance at the facility where the position is located.

Applicants must possess or obtain a valid Air Traffic Control Specialist Certificate and/or Control Tower Operator Certificate, if appropriate. These certificates require demonstrating knowledge of basic meteorology, basic air navigation, standard air traffic control and communications procedures, the types and uses of air navigation aids, and regulations governing air traffic.

Facility ratings require demonstration of a knowledge of the kind and location of radio aids to air navigation, the terrain, the landmarks, the communications systems and circuits, and the procedures peculiar to the area covered by the facility.

Medical Requirements

In general, air traffic control specialist applicants and employees must have the capacity to perform the essential functions of these positions without risk to themselves or others. The provision of sufficient information about physical capacity for employment requires that before appointment applicants undergo appropriate pre-employment physical/medical evaluations.

In our final article in our series on the FAA we will interview an airway transportation systems specialist (GS-2101).

Credit

  • Arlene Salac, Public Affairs Officer, Washington, D.C.
  • FAA website: http://www.faa.go v
  • Photos provided by the FAA

Additional Resources

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

Working for the Federal Aviation Administration (FAA) (Part 1)

Federal Aviation Administration Jobs

The FAA is an integral part of the National Airspace System (NAS) and one of their primary strategic priorities is to make aviation safer and smarter. Another is to Lay the foundation for the NAS of the future through the implementation of major technological changes. There are many opportunities for employment in a diverse cross section of occupations.

The FAA employs 45,756 federal workers, including 295 that work in the U.S. Territories or overseas. As of December 31, 2015 there were 18,739 Air traffic controllers (FG-2152), 5,834 transportation specialists (FG-2101), 4,868 inspectors under the FG-1825 series, and 4,141 engineers of various types. Add to these numbers numerous training, staff, and support specialists, OSHA compliance officers, administrative and management positions.

 

Air Traffic Control Tower
Air Traffic Control Tower

History of the FAA

The federal government enacted the Air Commerce Act in 1926 to facilitate air commerce. This act included the issuance and enforcement of air traffic laws, licensing pilots, aircraft certification, the establishment of airways along with the operation and maintenance of navigation aids.

The Civil Aeronautics Act in1938 established the independent Civil Aeronautics Authority (CAA), with a three-member Air Safety Board that would conduct accident investigations and recommend ways of preventing accidents. Then in 1958 the President signed the Federal Aviation Act, which transferred the Civil Aeronautics Authority’s functions to a new independent Federal Aviation Agency responsible for civil aviation safety.

Finally, in 1966, Congress authorized the creation of The Department of Transportation (DOT) and under the DOT the Federal Aviation Agency became the Federal Aviation Administration (FAA).

After deregulation, the FAA designed a long term plan to modernize. The National Airspace System (NAS) Plan, a comprehensive 20-year blueprint for a state-of-the-art traffic control and air navigation system to accommodate projected growth in air travel. The Capital Investment Plan, established in 1991, incorporated NAS plan projects and higher levels of automation as well as new radar, communications, and weather forecasting systems.

The Next Generation Air Transportation System (NextGen) came into existence in 2003. This was a multi-year, multi-agency effort to develop an air transportation system for 2025 and beyond. NextGen enables the FAA to keep costs under control while providing safety, security, and efficiencies within the agency. Visit the FAA’s History page for a comprehensive historical perspective.

The Largest FAA Organizations

Air Traffic Service

The Air Traffic Organization (ATO) is the operational arm of the FAA. It is responsible for providing safe and efficient air navigation services to 30.2 million square miles of airspace. This represents more than 17 percent of the world’s airspace and includes all of the United States and large portions of the Atlantic and Pacific Oceans and the Gulf of Mexico.

Over 18,000 federal air traffic controllers at 315 FAA air traffic facilities are on the job, guiding more than 87,000 flights every day across our national airspace system.

Primary Occupations:

Primary Air Traffic Controller duties: (Excerpted from the OOH)

Air traffic controllers typically do the following:

  • Issue landing and takeoff instructions to pilots
  • Monitor and direct the movement of aircraft on the ground and in the air, using radar, computers, or visual references
  • Control all ground traffic at airports, including baggage vehicles and airport workers
  • Manage communications by transferring control of departing flights to other traffic control centers and accepting control of arriving flights
  • Provide information to pilots, such as weather updates, runway closures, and other critical information
  • Alert airport response staff, in the event of an aircraft emergency

Air traffic controllers’ primary concern is safety, but they also must direct aircraft efficiently to minimize delays. They manage the flow of aircraft into and out of the airport airspace, guide pilots during takeoff and landing, and monitor aircraft as they travel through the skies.

Controllers usually manage multiple aircraft at the same time and must make quick decisions to ensure the safety of the aircraft. For example, a controller might direct one aircraft on its landing approach while providing another aircraft with weather information.

The following are examples of types of air traffic controllers:

Tower controllers direct the movement of vehicles on runways and taxiways. They check flight plans, give pilots clearance for takeoff or landing, and direct the movement of aircraft and other traffic on the runways and in other parts of the airport. Most work from control towers, watching the traffic they control.

Approach and departure controllers ensure that aircraft traveling within an airport’s airspace maintain minimum separation for safety. They give clearances to enter controlled airspace and hand off control of aircraft to en route controllers. They use radar equipment to monitor flight paths and work in buildings known as Terminal Radar Approach Control Centers (TRACONs). They also provide information to pilots, such as weather conditions and other critical notices.

En route controllers monitor aircraft once they leave an airport’s airspace. They work at air route traffic control centers located throughout the country, which typically are not located at airports.

Technical Operations (Airways Facilities Service)

Technical Operations ensures safety and efficiency in the National Airspace System (NAS) by effectively managing air navigation services and infrastructure.

Technical Operations staff members oversee the following activities and services:

  • Efficient flight services to customers through responsive and cost-effective maintenance of NAS facilities, systems, and equipment
  • Safe, cost-effective, and efficient communications; frequency spectrum engineering; and navigational services for NAS
  • Standard development, evaluation, and certification of NAS procedures and equipment for customers worldwide
  • Infrastructure management including policy, programming, requirements, engineering, integration and implementation support, service life extension, and maintenance support

Primary Occupations:

  • Airway Transportation Systems Specialist (FG-2101)
    • Navigational Aids
    • Communications
    • Automation
    • Surveillance (RADAR)

Primary Airways Transportation System Specialist duties:

Airway Transportation Systems Specialists (ATSS) perform in the capacity of highly specialized electronics technicians The primary responsibilities of this position are associated with the installation, maintenance, modification and certification of communications, navigational aids, environmental, radar or automation fields.

Airway Transportation Systems Specialists (ATSS) install, maintain, modify and certify electronic equipment and lighting aids associated with facilities and services required for aviation navigation to assure a reliable, safe, and smooth flow of air traffic. This involves work with radar, communications, automation, and navigational aids equipment as well as airport lighting aids and electrical/mechanical equipment supporting facilities on and off airports within the network of the National Airspace System.

It includes periodic maintenance (inspection and analysis of equipment with associated adjustments), modification, corrective maintenance, troubleshooting, repair and replacement of malfunctioning equipment, and certification. ATSSs may be required to maintain entire facilities, including electronic equipment, electrical power distribution, emergency backup power conditioning systems, and heating, ventilation and air conditioning (HVAC) systems; electronic equipment only; or power and HVAC systems only.

Flight Standards Service

The Flight Standards Service promotes safe air transportation by setting the standards for certification and oversight of airmen, air operators, air agencies, and designees. They also promote safety of flight of civil aircraft and air commerce by:

  • Accomplishing certification, inspection, surveillance, investigation, and enforcement
  • Setting regulations and standards
  • Managing the system for registration of civil aircraft and all airmen records

Primary Occupations:

  • Aviation Safety Inspector (FG-1825)
  • Air Carrier Operations
  • Air Carrier Avionics
  • Air Carrier Maintenance

Primary Aviation Safety Inspector duties:

Aviation Safety Inspectors in these specialties apply knowledge and skills typically acquired as repairman of aircraft, aircraft parts, or avionics equipment to develop and administer regulations and safety standards pertaining to the airworthiness and maintenance of aircraft and related equipment. They engage primarily in the following types of assignments:

(a) Evaluating mechanics and repair facilities for initial certification and continuing adequacy

(b) evaluating the mechanic`s training program

(c) inspecting aircraft and related equipment for airworthiness

(d) evaluating the maintenance aspects of programs of air carriers and similar commercial operations. The evaluations may include the adequacy of maintenance facilities, equipment and procedures; the competence of employees; the adequacy of the program or schedule for periodic maintenance and overhauls; and the airworthiness of the aircraft. Aviation Safety Inspectors (Airworthiness) may perform a variety of other inspections, investigations and advisory duties. However the primary requirement for positions in this specialty is knowledge and skill pertaining to the maintenance and airworthiness of aircraft. Inspectors are required to travel frequently and to occasionally work irregular duty hours.

The next article in this series will include an interview with an air traffic controller (FG-2152) from LaGuardia International Airport located in New York City, NY.

Credit

Other Career Information

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

JOB HUNTING IS AN OPERATION

Job-hunting can be an exciting activity, especially in good times as we enjoy now. This may fly in the face of the negative reports you hear about the job market from the talking heads on TV, candidates for public office, and others who have an agenda. To put it all in perspective, good news does sell newspapers and magazines, or boost TV ratings. It is bad news, true or contrived, that makes the headlines. We will elect a new president and many new members of congress in 2016 so expect to hear about the “terrible job market” as candidates continue to invent and trumpet “bad news.” In reality, good times are rolling, and veterans who know how to go about job hunting will find work that brings a good salary and job satisfaction.

Jobs_Ch3

However, what about the many job candidates who complain they have not found anything after submitting hundreds of resumes to multiple job boards? Well, job hunting is more than preparing a dynamite resume and sending it to internet job boards. Job-hunting is really an operation. It begins with writing a well-defined objective followed by written strategies to accomplish that objective. Writing a good resume is only one activity in this process. Let’s take it step by step.

THE JOB HUNTING OBJECTIVE

First, define your objective. A well-defined objective will keep your job search focused. It is not merely stating, “to find a job that pays well and will be satisfying.” That is a flawed objective. For example, after much self-examination you learn that you are interested in sports and in meeting people. You are a true extrovert. In addition, you played on school and military teams and you were considered a team leader. With this particular interest and knowledge of sports, a job with a professional team would be a good place to look for a job. Now, your objective might read, “To find a marketing or sales position with a professional athletic team.” If you live in the Northeast Corridor, your target could be any of the following: the Philadelphia Phillies, New York Yankees; Washington Redskins; or the Pittsburgh Penguins. If you live in the Midwest, look at the Chicago White Sox and the Minnesota Vikings. West Coast residents can target the Los Angeles Dodgers and many other pro teams.

JOB HUNTING STRATEGIES

After defining your objective, the next step in the operation is to design strategies for accomplishing the mission. Here are some general strategies to get you started:

  • Prepare an operations center, (aka, home office) in your home to conduct your job search.
  • Craft a resume that translates your military experience into civilian terminology.
  • Post your profile on LinkedIn. Make sure it is in harmony your resume. Join the LinkedIn Veterans User Group
  • Research the websites of your target Military Friendly companies for job opportunities in your area of interest.
  • Learn the names of the president, hiring managers and human resources director by conducting a google search, reviewing the company website, and reviewing LinkedIn.
  • Check your local convention center website to learn about upcoming trade shows or conferences. Attend conferences of interest to meet hiring managers personally.
  • Practice for interviews by playing question-answer with a trusted friend. Learn to speak using civilian terminology.
  • Learn what is considered appropriate dress for attending trade shows and interviews.
  • Become technology literate, and prepare to articulate your technology skills to hiring managers and human resources directors.
  • Ask for the support of previous co-workers and bosses who will speak to your abilities and character. It will help your cause if you include a letter of reference along with your resume.

These are general strategies. Flesh them out to meet a particular situation. In future blogs on this site, I will go into detail on these general operation strategies. In the meantime, make this your cardinal rule for job hunting: Employers do not hire resumes, Tweets or Facebook postings. They hire veterans who contacted them personally to present their candidacy. Securing a job is all about building personal relationships.

ROBUST INDUSTRIES AND COMPANIES

In addition to the basic three industries, food, shelter, clothing, there are other industries offering plentiful job opportunities. Two of the best are Travel and Entertainment, and Insurance. There industries provide jobs spanning everything from Assistant Marketing Services Representative, to Sr.Vice President for Sales, to President.

TRAVEL AND ENTERTAINMENT

This is what I call a happy industry. It is increasing exponentially and includes guided tours, ocean cruising, professional sports, theme parks, TV and radio programming, and the movies. Here are some of my favorite companies in this industry.

Baltimore Orioles

In addition to fielding a winning team and having a profitable balance sheet, this team is community conscious and employee friendly. When I checked their website, www.baltimore.orioles.mlb.com, I found the following openings: Information Systems Assistant; Spanish Translator and Media Relations Assistant.

Another place to look for jobs in major league baseball is a website called MLB Team Careers.    www.mlb.mlb.com/careers/index.jsp. This is a clearinghouse for jobs offered by every major league baseball team. Recently, I found the following interesting job postings: Director of Human Resources, Kansas City Royals; Executive Legal assistant, Philadelphia Phillies; After School Academy Baseball Coordinator, Washington Nationals; Cybersecurity Network Administrator, Chicago White Sox.

CNBC

This TV channel is the premier spot for financial news and telecasts a variety of programs every weekday from six AM to seven PM. The TV hosts are knowledgeable in everything financial including employment matters. When I reviewed their website, www.cnbc.com, I found the following job postings: Producer; Strategic Content Analyst; Publicist; Reporter; Director of Marketing, and many more

The Walt Disney Company

Disney is the global leader in family entertainment and has been in business for 90 years. It offers employment at many different levels at locations around the world. It enjoys a sterling reputation for customer service and for treating employees like family. In addition, Disney is a Military Friendly company. To learn about current job openings, go to the website, www.disney.com, click on careers and then open “Heroes Work Here.”

INSURANCE

Many workers consider the Insurance industry a boring place to carve out a career. Forget everything you have ever heard about the Insurance industry because this is one of the best for long-term employment. Why? Insurance companies have been in business for hundreds of years because customers and employees benefit from their services. The reason why insurance companies rarely go out of business is that some of the brightest workers in the world called actuaries build their business model. They assess risk by evaluating hundreds of variables and then pricing their products, policies and annuities, accordingly. Here are some of my faves.

United Services Automobile Association (USAA)

The United Services Automobile Association is a Military Friendly multiline insurer that hires veterans by the hundreds for jobs in every state. Visit their website. www.USSA.com, for recent job postings. They not only cater to veterans, but also to their spouses. Check out their Junior Military Officer (JMO) program, which helps veterans through their transition to civilian careers.

Northwestern Mutual

Northwestern specializes in life and property insurance, and is based in Milwaukee Wisconsin. It has been in business since 1907, employs over 6,000 workers and has assets totaling $120 billion. The story does not stop there. The company is community conscious in the extreme. One of their hallmark programs, the Northwestern Mutual Foundation, provides funding to find a cure for childhood cancer. Check the website for job opportunities, www.northwesternmutual.com

State Farm Insurance Company

State Farm is a multiline insurer working across the country. It is the nation’s largest automobile insurance company. Jobs at State Farm include selling, marketing, claims adjustment, underwriting and other specialties. Their sales offices are are independently owned and operated by agents and their family members. See what they have to offer at www.statefarm.com.

MassMutual

This multiline insurer has been in business since 1851, which indicates it is doing something right for both employees and customers. Few companies in America have been in business for 165 years! In 2016, MassMutual’s dividend payout to policyholders exceeded $1.7 billion. It ranks in the top one hundred companies in the Fortune 500 List and is highly rated for providing executive employment opportunities for women. MassMutual provides multi-million dollar support for many community initiatives and is highly ranked for diversity employment.

MassMutual has earned Military Friendly status from several ranking organizations, including Military.com, G.I. Jobs Magazine, and Military Spouse (www.militaryspouse.com). The company is firmly committed to helping military veterans and their spouses make the transition to civilian employment. To view job opportunities go to, www.MassMutual.com.

MOVING FORWARD

In our July newsletter, we will explore methods for learning about your interests and abilities and how to channel them toward career goals. In addition, we will list additional robust industries and companies offering job opportunities for veterans.

TAKEAWAYS

  • Job-hunting is an operation, not merely a matter of sending resumes to job boards.
  • Construct a job-hunting objective that echoes your interests, abilities and experience.
  • Building a personal relationship with the hiring manager is a vital strategy for winning a job offer.
  • Focus your job hunting efforts on Military Friendly companies.

VETERAN’S RESOURCES

OPERATION JOB SEARCH: A Guide for Military Veterans Transitioning to Civilian Careers. John Henry Weiss. Skyhorse Publishing Inc. c 2016

Networking for Veterans: A Guidebook for a Successful Military Transition into the Civilian Workforce. Michael Faulkner and Andrea Nierenberg. Pearson Learning Solutions. c 2012

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

General Engineers, GS-0801 – Working With NASA, Part 3

NASA Engineering Jobs

One of the most important job occupations at NASA are their engineers. They use professional engineering theories, principles, practices and techniques to coordinate and manage professional engineering projects. In this article I interviewed Melvin McKinistry, who is a general engineer and a master planning team lead at the Facilities Management Office for the Marshall Space Flight Center.

 

Melvin McKinistry, General Engineer, NASA
Melvin McKinistry, General Engineer, NASA

 

This series covers positions managing, supervising, leading, and/or performing professional engineering and scientific work. This series is applicable when the work of the position:

  • requires knowledge and skills in two or more professional engineering series within the Engineering and Architecture Group, 0800, and no one discipline is paramount; or
  • is consistent with engineering work in this occupational group, but is not covered by an established series.

The federal government employs 25,661 general engineers or interdisciplinary engineers of which 400 work overseas. The Department of the Army, Air Force and Navy are the largest employers with 13,677 civilians followed by NASA with 3,123 and the Department of Defense with 1,495. All cabinet level agencies except for the Department of Education and some large independent agencies employ general engineers.

Q&A Melvin McKinistry

What does a Master Planner actually do?

The master planner is responsible for developing, communicating, and implementing the Marshall Space Flight Center (MSFC) Master Plan. The Master Plan is Marshall’s concept for the strategic management and future development of the Center’s real property assets, and infrastructure. The master planner is responsible for developing, communicating, and implementing the Marshall Space Flight Center (MSFC) Master Plan. The Master Plan is anchored by the objective that the Center will right size its assets and have high performing facilities and infrastructure to support current and future missions. The master planner accomplishes this task by leading the right studies that produce technical reports and solutions to guide decision-making about infrastructure.

What is the most challenging project you have had to work on?

The master planning process itself is very challenging. One of the master planner’s primary task is to engage multiple stakeholders. Each stakeholder may have their own objectives, and desired outcomes. It is the job of the master planner to connect with each stakeholder and find a common trajectory that is aligned with the Agency’s mission and goals. Although challenging, the rewards and outcomes are worth it!

What was the most dangerous project as a Master Planner?

As the Master Planner, you are primarily a strategic thinker and planner. The most dangerous project for a master planner is not to have a master plan! The master plan is the result of a vision supported by strategic planning that provides a pathway to meet current and future challenges yet unknown. Without a master plan that is supported by key stakeholders, an organization’s future is left only to chance. NASA’s mission is much too important to be left only to chance, fortunately our leadership understands the value of visioning and strategic planning.

Would you recommend the job occupation of General Engineer?

I would highly recommend the job occupation of Engineer. It will take talented engineers to solve the world’s problem and continue to propel the human race forward. There will continue to exist numerous technological challenges, and problems that must be solved to improve and sustain life on earth as we know it. This realization will present great opportunities for future engineers and scientist. These opportunities and possibilities will only be limited by our visions, dreams, aspirations, and most of all our compassion for all mankind!

What else would you like to add about being a Master Planner for Marshall Space Flight Center?

It is a privilege, and an honor to work at NASA’s Marshall Space Flight Center as the Master Planner. It is a great feeling to know that you are working with a talented and diverse workforce that is responsible for engineering and building the spacecraft that will take man to Mars and beyond. It is part of my job to make sure the next generation inherits the right facilities, and infrastructure to continue this bold mission.

Engineering & Architecture Group (GS-0800)

The GS-0801 General Engineer Series is included in the GS-0800 group which includes all classes of positions, the duties of which are to advise on, administer, supervise, or perform professional, scientific, or technical work concerned with engineering or architectural projects, facilities, structures, systems, processes, equipment, devices, material or methods. Positions in this group require knowledge of the science or art, or both, by which materials, natural resources, and power are made useful.

There are 129,130 federal engineers and architects employed in the GS-0800 Engineering and Architectural Group within most Executive Branch departments and large independent agencies including the EPA (1,994), NASA (10,602), the Nuclear Regulatory Commission (1,768), and the SBA (494). The largest employers are the Department of Navy and Army which employs over 66,000 civilians in this group. All of the cabinet level agencies with the exception of the Department of Education employ workers in the GS-0800 group with mechanical and civil engineers employing over 11,000 each. The majority of Nuclear Engineers work for the Department of the Navy, Department of Energy, and the Nuclear Regulatory Commission.

Don’t overlook any agency in your search for engineering jobs as there are small numbers employed in this group spread throughout government.  For example, the Federal Communications Commission employs 268 from this group while as few as 6 are employed by the Securities and Exchange Commission.

Additional Information on the GS-801 General Engineer Series

  • You must be a U.S. citizen to apply
  • GS-12 salary range is from $71,012.00 to $92,316.00 / Per Year

BASIC REQUIREMENTS:

A.  Bachelor’s or higher degree obtained from an accredited college or university, which included a major in engineering. To be acceptable, the curriculum must: (1) be in a school of engineering with at least one curriculum accredited by the Accreditation Board for Engineering and Technology (ABET) as a professional engineering curriculum; or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics.

B.  Combination of education and experience — college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the physical and mathematical sciences underlying professional engineering, and (2) a good understanding, both theoretical and practical, of the engineering sciences and techniques and their applications to one of the branches of engineering. The adequacy of such background must be demonstrated by one of the following:

1.  Professional registration — Current registration as a professional engineer by any State, the District of Columbia, Guam, or Puerto Rico. Absent other means of qualifying under this standard, those applicants who achieved such registration by means other than written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, an applicant who attains registration through a State Board’s eminence provision as a manufacturing engineer typically would be rated eligible only for manufacturing engineering positions.

2.  Written Test — Evidence of having successfully passed the Engineer-in-Training (EIT) examination, or the written test required for professional registration, which is administered by the Boards of Engineering Examiners in the various States, the District of Columbia, Guam, and Puerto Rico.

Applicants who have passed the EIT examination and have completed all the requirements for either (a) a bachelor’s degree in engineering technology (BET) from an accredited college or university that included 60 semester hours of courses in the physical, mathematical, and engineering sciences, or (b) a BET from a program accredited by the Accreditation Board for Engineering and Technology (ABET) may be rated eligible for certain engineering positions at GS-5. Eligibility is limited to positions that are within or closely related to the specialty field of the engineering technology program. Applicants for positions that involve highly technical research, development, or similar functions requiring an advanced level of competence in basic science must meet the basic requirements in paragraph A.

Because of the diversity in kind and quality of BET programs, graduates of other BET programs are required to complete at least 1 year of additional education or highly technical work experience of such nature as to provide reasonable assurance of the possession of the knowledge, skills, and abilities required for professional engineering competence. The adequacy of this background must be demonstrated by passing the EIT examination.

3. Specified academic courses — Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and in engineering that included the courses specified in the basic requirements. The courses must be fully acceptable toward meeting the requirements of a professional engineering curriculum as described in paragraph A.

4. Related curriculum — Successful completion of a curriculum leading to a bachelor’s degree in engineering technology or in an appropriate professional field, e.g., physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a degree in engineering, provided the applicant has had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. Ordinarily there should be either an established plan of intensive training to develop professional engineering competence, or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. (The above examples of related curricula are not all-inclusive.)

The general engineer plays a vital role in helping NASA accomplish their mission of space exploration. In our final article in this series we will have a Q&A with Barry E. “Butch” Whitmore, Navy Captain, Aviator and Astronaut assigned to the Johnson Space Center in Houston, TX and “Butch” is his Navy Call sign which followed him to NASA.

Credits

  • Angela D. Storey, Public Affairs Officer, Marshall Space Flight Center
  • Photos provided by NASA
  • NASA website: www.nasa.gov

Other Career Information

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

 

Exhibit Specialist Series GS-1010 – Working With NASA Part 2

NASA is more than astronauts exploring our galaxy. This agency has many extraordinary job occupations such as the exhibit specialist (GS-1010).

In this article we interview Christopher Todd Cannon, an Exhibit & Artifacts Manager, GS-1010, who works at Marshall Space Flight Center, located at Redstone Arsenal, AL.

There are 323 federal workers employed in the GS-1010 series according to FEDScope, OPM’s Federal Human Resources Data Bank. The largest employer is the Smithsonian Institute with 114 followed by the Departments of the Air Force, Army and Navy with 88. Small numbers are also employed by the VA, Department of Agriculture, NASA, and the National Records and Archives Administration.

 

Todd Cannon, NASA Exhibit Specialist
Todd Cannon, NASA Exhibit Specialist

Overview of the Exhibit Specialist Series (GS-1010)

According to the Position Classification Flysheet (TS-103, May 1991) for exhibit specialist series, GS-1010 states, “This series includes positions which supervise or perform work involved in planning, constructing, installing, and operating exhibits, the preparation of gallery space for exhibits, the preservation of historic buildings, or the restoration or preparation of items to be exhibited. The work requires a combination of artistic abilities, technical knowledge and skills, and ability to understand the subject matter concepts which assigned exhibits projects are intended to convey.”

Q&A with Christopher Todd Cannon  

What does an Exhibits Manager actually do? 

A large part of the excitement of working for NASA is educating and informing the American public about space exploration. Important to that process is communicating through many different methods. Marshall Space Flight Center has a communication organization focused on the public and NASA employees. Our Exhibit Shop is part of that capability at the Center. As manager, I work with a staff of graphic artists, exhibit technicians and model makers to design, produce and maintain exhibit components that tell the story of NASA. An exhibit can contain high fidelity models, specialized video presentations, large images of NASA technology and chairs & counters for staffers to hold discussions.   Our Exhibit Shop is capable of metal and wood work, graphic design and printing, packaging items for shipping to events. My daily activities can include fielding requests for loan of our exhibit inventory to an event like a student science week at an elementary school along with filling needs for designing new exhibits for new NASA missions. I also listen to our experts in our Shop to understand what tools and supplies they need to support the requests we have agreed to support.

What is the most unique exhibit you have ever had to work on?  

One of the more unique exhibits was displayed at the Smithsonian Folklife Festival. 2008 marked the 50th anniversary of the existence of NASA. The exhibit required displaying to the public the entire spectrum of work at the agency, which includes 10 field centers and many milestones of human history. I was part of a team responsible for exhibits crossing many sciences and other aspects of aeronautics, human and non-human exploration. Displays included NASA history as well as work happening at the time of the event. The scope and scale of the Smithsonian Folklife Festival makes it one of my memorable experiences. 

What is the most challenging part of being an Exhibits Manager?  

Managing a limited budget that can impact the size of our staff. We have talented craftsmen whose careers can be at risk if we don’t handle our funding and work load correctly.

Would you recommend an Exhibits Manager as a good career choice?  

Yes – I never have a dull day and the rewards of working with such talented people are a great benefit.

What else would you like to add about the job as an Exhibits Manager? 

When the right topic and NASA staffers are matched, no other method of communication educates and inspires like an effective exhibit.

Occupational Information from the Position Classification Flysheet (TS-103) for the Exhibits Specialist Series 

This series covers positions involved in the production of models or exhibits for cultural, educational, informational, scientific, or technical purposes.

Exhibits specialists:  

(1) construct and operate museum or educational exhibits and galleries for displays;

(2) construct informational exhibits or models used as training aids;

(3) construct exhibits and accurate scale models used as evidence in the courts or as special equipment items in support of scientific experiments or other operating activities of an agency; and

(4) construct informational exhibits and models for public events or special programs.

Generally, the work of exhibits specialists is governed by the following considerations:

— Exhibits must attract and maintain the attention of the viewer.

— Exhibits must be constructed to withstand vandalism and weathering, and be reinforced at points of wear and strain to reduce the need for maintenance.

— Exhibits must be adequately and aesthetically lighted.

— Susceptible items must be protected from damage caused by temperature changes or chemical reactions.

— Valuable items must be secure from loss.

— Exhibits must be designed to allow an orderly traffic flow and accessibility by the disabled and viewers of varying heights.

— Portable exhibits must be designed and built for sturdiness and for ease of disassembly, packing, shipping, and reassembly.

— Drawings must be maintained on the original design and any changes made so that repairs may be made quickly and accurately.

Occupational Outlook Handbook Information about Archivists 

The Occupational Outlook Handbook also included information relevant to curators and museum worker. The information below is about the archivist only.

  • Median Pay in 2015: $46,710 per year or $22.46 per hour
  • Number of jobs as of 2014: 31,300
  • Job Outlook for 2014-24: 7% (as fast as average)

Education Requirements (Archivist)

Archivists will need a Master’s degree in history, library science, archival science, political science, or public administration.

Licenses, Certifications and Registrations(Archivist) 

Currently few employees require any certification for archivists. There is The Academy of Certified Archivists that offers the Certified Archivist credential. To earn certification, candidates must have a master’s degree, have professional archival experience, and pass an exam and must renew this certification on regular basis.

Other Experience and Additional Training(Archivist) 

Marketable experience can be gained by working part time, internships, volunteering, on or during getting education requirements. Additional experience in collection management, research, exhibit design, or restoration, and database management skills is necessary for full-time positions. Some large organizations, such as the U.S. National Archives and Records Administration in Washington, DC, offer in-house training.

Top museum positions are highly sought after and are competitive.

Skills Required (Archivist)

  • Analytical skills are needed to determine the origin, history, and importance of any of the objects they work with.
  • Computer Skills are necessary for use in developing complex databases related to the materials that stored and require access.
  • Organizational skills are for storage and easy retrieval of records and documents.
  • Technical skills are used in historical objects that need to be analyzed and preserved.

Exhibitors and archivists have a unique skill set that helps to promote and educate the public on what exciting areas NASA is involved in.

Our next article will be a Q&A with Melvin McKinstry, (GS-0801), a Master Planner at Marshall Space Flight Center, located at Redstone Arsenal, AL.

Credits

  • Angela D. Storey, Public Affairs Officer, Marshall Space Flight Center
  • Photos provided by NASA
  • NASA website: www.nasa.gov

Other Career Information

Helpful Career Planning Tools 

Visit our other informative site

The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.